2. INFORMATION COLLECTED OR RECEIVED
We will not sell or disclose your name,email address or other personal information to third parties without yourexplicit consent, except as specified in this policy.
As a MONITORMATE member you may elect toprovide a valid email address at registration and choose a username or aliasthat may represent your identity on MONITORMATE. Depending on which servicesyou choose to use, we may require additional information, such as billingaddress, telephone number, and/or a physical mailing address. We may contactindividual users to confidentially request more information about theiridentities or items listed on the site, to ensure compliance with our rules andpolicies.
You may optionally choose to provide yourfull name and other personal information (such as birthday, gender, location)to other users on MONITORMATE in connection to your account and activity.Your username or alias is publicly displayed andconnected to your MONITORMATE activity. Other people may see your date joined,feedback, ratings, profile information, listed items,liked items, followers and comments on MONITORMATE.
We automatically receive and record someinformation from your browser when you visit the site, such as your IP address,cookies and data about which pages you visit on the site through the use of logfiles provided by our third-party tracking-utility partners. This informationhelps us analyse and understand how the site works for members and visitors,and provide a more personalised experience for members and visitors.
Some members or visitors may connect to orregister a MONITORMATE account using an external third-party application, suchas Facebook. We may receive some data from those connected third-partyapplications. Connecting your MONITORMATE account to third-party applicationsor services is optional.
We may receive or collect information (e.g.email address) about a person who is not yet a registered MONITORMATE member (a“non-member”) in connection with certain MONITORMATE features, including butnot limited to: a non-member subscribing to a MONITORMATE newsletter, a memberinviting a non-member to visit the Site, or a non-member engaging in atransaction. Non-member information is used only for the purpose for which itwas originally submitted to us. A non-member can contact MONITORMATE Support ifthey do not want MONITORMATE to retain any of their information.
We use the information described in thispolicy to provide and improve our services, for billing and payments, foridentification and authentication purposes, to contact members or interestedparties, and for general research and aggregate reporting. MONITORMATE’s User Agreement require all accountowners to be at least 18 years of age (or have thepermission and supervision of a responsible parent or legal guardian),therefore, this policy does not discuss use of our site or services by minors.
3. SPECIAL NOTE TO CHILDREN
Children (persons under the age of 18) arenot eligible to use MONITORMATE unsupervised and we ask that children do notsubmit any personal information to us. If you are under the age of 18, you mayonly use MONITORMATE in conjunction with and under the supervision of yourparents or guardians.
4. OUR USE OF YOUR INFORMATION
We use your personal information tofacilitate the services you request. We use your personal information in thefile we maintain about you, and other information we obtain from your currentand past activities on MONITORMATE to: (i) resolve disputes; (ii) troubleshootproblems; (iii) help promote safe trading; (iv) collect fees owed; (v) measureconsumer interest in our products and services; (vi) inform you about online andoffline offers, products, services, and updates; (vii) customise yourexperience; (viii) detect and protect us against error, fraud and othercriminal activity; (vix) enforce our User Agreement; and (x) as otherwisedescribed to you at the time of collection. At times, we may look acrossmultiple users to identify problems or resolve disputes, and in particular wemay examine your personal information to identify users using multiple user IDsor aliases. We may compare and review your personal information for errors,omissions and for accuracy.
You agree that we may use personalinformation about you to improve our marketing and promotional efforts, toanalyse usage of the Site and the App, improve our content and productofferings, and customize the MONITORMATE’s content, layout, and services. Theseuses improve MONITORMATE and better tailor it to meet your needs, so as toprovide you with a smooth, efficient, safe and customized experience whileusing MONITORMATE.
The security of your personal informationis important to us. Your MONITORMATE account information is protected by apassword. It is important that you protect against unauthorized access of youraccount and information by choosing your password carefully, and keeping yourpassword and computer secure by signing out after using our services.
No method of transmission over theInternet, or method of electronic storage, is 100% secure. Therefore, while westrive to use commercially acceptable means to protect your personalinformation, we cannot guarantee its absolute security.
6. DATA RETENTION
We will retain your information for as longas your account is active or as needed to provide you services. If you nolonger want us to use your information to provide you services, you may closeyour MONITORMATE account. We will retain and use your information as necessaryto comply with our legal obligations, resolve disputes, and enforce ouragreements.
We reserve the right to modify this privacystatement at any time, so please review it periodically. We’ll communicatechanges by posting a notice on the site. If we make material changes to thispolicy you will be notified here, by email, or other places we deemappropriate.